Via SikkerhedsPartner A/S, it is possible to call Dansk Autohjælp A/S for roadside assistance for official AU vehicles:

• Changing flat tyres
• Pulling the vehicle free
• Jump starting
• Opening locked doors
• Mechanical failure
• Electrical failure
• Recovery
• Engine failure
• Road accidents
• Transport

The service includes roadside assistance, but if necessary the vehicle is transported to the nearest garage.

Assistance guarantee

Assistance must be provided within max. one hour of calling the emergency control centre. Max.  two hours for recovering vehicles in excess of 10 tonnes.

If you are involved in an accident while abroad, call +45 70 113 113, and the emergency control centre at SikkerhedsPartner A/S will ensure you receive help. You must always remember to obtain special permission from your department head if you need to travel abroad in one of the university’s vehicles. The emergency control centre is manned 24 hours a day, 365 days a year. Expenses for roadside assistance are settled locally.

Procedure

If you need roadside assistance, call +45 70 113 113.

Always remember to provide the following information:

• Customer no.: SP-87150000
• Name
• Your telephone number
• Your location
• What sort of assistance you require
• Vehicle registration number