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On this page you can read more about encryption on computers, and how you can get your computer encrypted.

What is disk encryption?

Encryption gives a higher data security because you cannot get access to the data on your computer, without having your login information. This means that if your computer for example gets stolen your data is safe. 


Are my computer encrypted?

If your computer was installed before 1 March 2018, there is a big chance it is not encrypted. You can check this by going into “This PC” and check if the disk “OSDisk (C:)” have a lock on it. If it looks like the picture below, the encryption is active and you do not have to do anything. If you are not sure if it is, we recommend contacting your local IT-Support.

How do I encrypt my computer?

  • Open the link “AU Software” on your desktop or go to it-selfservice
  • Select “Order software”
  • Press the first ”Opdater/Refresh” button
  • Choose the computer you want to enable encryption on. If you have more than one option, you can find the computer name of your computer on the Identity / theft tag. On laptops, it is on the computers lid.
  • Press the second ”Opdater/Refresh” button. In the search field search after “MBAM” and select it.
  • Press the ”Send/Submit” button

    When you have done the above, you have initiated the installation of the program that will make sure your computer will be encrypted. It can take up to 90-minutes before a pop-up as the one below will appear and when the box appears you have to press “Start”. You can use your computer as usual while you wait and under the encryption process.

  • In some cases, an error might appear which can be due to a misconfiguration or your computer does not support it. In both cases, we recommend contacting your local support, and they can help solving this issue.


Is my Mac encrypted?

Your Mac needs to be in AU-IT’s system for it to be encrypted automatically. You can check if it are encrypted by following the guide below:

  • Click on the Apple-logo in the top left corner.
  • Click on ”Systempreferences”
  • Select ”Security & Privacy”

  • At the top click on the ”FileVault” tab

If the text at the bottom is as follows ”FileVault is turned on for the disk ”Macintosh HD” and ”A recovery key has been set” (look at the picture above). This means your Mac is encrypted and you do not have to do anything else.

If your Mac isn’t encrypted or you are not sure about it, take contact your local IT-Support to get this fixed.

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