• Travel insurance

About travel insurance

Aarhus University is subject to the Danish State’s self-insurance scheme. This means that AU may not take out insurance, but the scheme is comparable to AU having taken out insurance itself. In case of claims, AU is therefore liable for the financial risk.

The reason for using this scheme is that, in many cases, it will be cheaper than if AU took out insurance through a commercial insurance company. However, journeys by car abroad are not part of the scheme.

Europæiske administers the scheme on behalf of the Danish State. Furthermore, Europæiske decides whether there is any liability for damages and if so, what the size of such damages should be. Europæiske pays doctor’s bills, damages etc., and AU must subsequently refund the amounts concerned to Europæiske. Beginning in 2020, all expenses in relation to damages paid to an employee are placed on the unit, whose employee has been subject to the damages. Prior to this, the AU accounting department gathers information as to where the expense should be placed.

At the end of each year, Accounting sends a statement to the unit summing up the unit’s damage payments over the past year.

Rules for travel insurance

Who is entitled to an insurance card?

  • All employees at Aarhus University
  • Persons affiliated with but not employed by Aarhus University (AU) whose journey is fully or partially paid by AU can apply for travel insurance.

Be aware that accompanying family members are not covered by AU’s Europæiske travel insurance and therefore cannot be supplied with an insurance card cf. Cirkulære om tjenesterejseforsikringen CIR nr. Modst. nr. 051-15 - J.nr. 2014-1756-0006 af 18. december 2015. This is regardless of whether the trip is financed by ordinary or external funding.

However, Danish universities are able to defray any reasonable and documented expenses related to a researcher’s stationing (business travel of more than 28 days), including insurance for accompanying family members. Consequently, it has been decided at AU that the department may choose to refund the expense (the premium) for a private travel insurance for accompanying family members. This must be arranged prior to the stationing. The insurance must be taken out by the family and documentation for the expense is provided for the department.

Learn more about coverage of expenses for accompanying family members.

Insurance policy

If you are asked to document that you are insured, you should just contact Europæiske. Here you will be issued a so-called statement, which you must send to the university/authority in question.

Private holiday travel

You can obtain a discount from Europæiske if you are going on private holiday travel or supplementary holiday. Such insurance policies must be paid at your own expense.

Link to:

HR's FAQ about Insurance

HR's website about Insurance in connection with travelling abroad

Report a claim, lost luggage, delay, ect.

As the injured party, you must fill out the Europæiske online claim form; please find the link on the right of the screen. Furthermore, along with the form you must send a statement signed by your Head of Department, Deputy Director or Administrative Centre Manager that confirms:

  • that you were in fact an employee and travelling on official business when the event occurred
  • the dates for your travel
  • your name and
  • your date of birth.

Only the persons mentioned are authorised to sign this statement. 

Please note! It is also important that a copy of the statement is sent to rejser@au.dk, as this will provide the Accounting Department with information about which cases have been approved for processing at Europæiske.

You will find a link to the Europæiske website and login information under "Contact Europæiske".

How to order and where to pick up an insurance card

You can order an insurance card by completing this form, which your manager must sign. Please bring this completed form when collecting your new insurance card. Here you can find information about where to pick up your insurance card.

Please note that in order to use the forms it is necessary that Adobe Reader is installed on your computer.

Contact your IT-support, if Adobe Reader is not installed on your computer.

Is your insurance card valid?

Insurance cards are only valid with the CVR number: 31119103 and the cardholder’s signature.

If you have an insurance card with one of the old CVR numbers, you must renew it immediately. You should just complete this form and have your manager sign it. Please bring this completed form when collecting your new insurance card.

Official cars abroad

For driving abroad in official cars, third-party liability insurance must be taken out for the car.

The insurance must be taken out no later than 5 weekdays before the scheduled departure date. The insurance is taken out by contacting Tryg Forsikring (Tryg Insurance) on email: kundecenter.erhverv@tryg.dk.  
At the email subject field you have to write: Insurance of official cars abroad

If you need phone contact with Tryg Forsikring (Tryg Insurance), you can call +45 44 20 22 20

Remember to state following to Tryg Forsikring (Tryg Insurance):

  • The insurance regards an official car abroad
  • EAN
  • The vehicle registration number
  • Insurance period
  • Destination

Contact Europæiske

Access to the website - customer number must be used to access reviews:

  • Customer number: 31119103