Train tickets and DSB

Train tickets and seat reservations in Denmark and abroad can be ordered online via www.dsb.dk or www.rejseplanen.dk and paid for by AU credit card.

If you need to buy a train ticket, AU recommends that you buy Orange Fri tickets for all trips. These tickets have several clear advantages:

  • They are cheaper than the discounts you can obtain by using Rejsekort or DSB Erhverv.
  • They can be used during normal peak hours.
  • They are the cheapest option for all national journeys.
  • They are often available until the day of travel.
  • The ticket can be changed up to 30 minutes before departure – the time will be stated on the ticket.

Remember to buy extra tickets for busses and local trains

Please note that Orange Fri tickets are not valid for connecting journeys with busses, local trains or light railways. If you are travelling on from your destination by a local form of transport, you will have to buy a separate ticket.

Rejsekort Erhverv og Privat (travel cards)

  • Rejsekort Erhverv (business travel card)

    • Rejsekort Erhverv (business travel card)
      The organisation owns the Rejsekort Erhverv (business travel card). The organisation’s employees can then borrow this travel card for trips by bus, train or metro.

    • The advantages of the Rejsekort Erhverv (business travel card)

    • What does it cost to get a Rejsekort Erhverv business travel card?

      • What does it cost to get a Rejsekort Erhverv business travel card?

        One card costs DKK 50 and is valid for five years.

        Money will be transferred automatically to the card in accordance with the compulsory money transfer agreement. Money will be transferred to the card when the amount left on the card is below DKK 200.

        In accordance with this agreement, DKK 1,000 may be transferred per card max. six times per day.

        An electronic invoice is used to settle the expenses incurred in connection with this agreement


    • How to get started with the Rejsekort Erhverv business travel card

      • How to get started with the Rejsekort Erhverv business travel card

        A framework agreement with a transport provider must be concluded via the website www.rejsekort.dk/erhverv.

        We have prepared this guideline which contains the answers to the frequently asked questions about conclusion of this agreement.

        The local AU units enter into these agreements individually. This means that one framework agreement is concluded per CVR no. + EAN number.

        It is possible to order a number of travel cards based on the same framework agreement (currently, there is no maximum number of cards defined per agreement).

        Note: The travel card delivery time is 3-4 weeks. It is possible to order a large number of cards, and then only request delivery of some of these cards. This way, the cards will be produced and some will be ‘stored’ which means that these cards can then be delivered within a few days if needed. You only pay for the cards which are delivered to you. This means that you do not pay for the cards ‘in storage’.


    • How to block a Rejsekort Erhverv business travel card


      • How to block a Rejsekort Erhverv business travel card

        Call 7011 3333 and provide information about the travel card number.

        If you do not know the travel card number, please inform the contact person in your unit. The contact person can give you the travel card number or help to block the card by calling the customer service centre.


  • Rejsekort Privat (personal travel card)

    • Rejsekort Privat (personal travel card)

      If you use your own personal travel card for official trips,
      disadvantages may include:

      It will not be possible to obtain the same discounts as for Rejsekort Erhverv business travel cards.

      More time is spent on administration in connection with reimbursement of personal outlays.

      AU credit cards may not be used for Rejsekort Privat personal travel cards.


Tickets in the DSB APP

The DSB APP can be downloaded for iPhone and Android. You can use your AU credit card to pay for tickets in the DSB APP

Guides:



Documentation of purchase in the DSB APP
Screen dumps of the front and the back of the tickets are used as documentation of the purchase of one-way tickets and seat reservation tickets. This documentation must be attached to the travel expense report in RejsUd.

DSB's business portal - invoice

AU recommends that you buy DSB Orange Fri, as the biggest discounts are obtained here.

If, on the other hand, you want to buy via an invoice, where you can obtain 20% on travel across the Great Belt, you must contact Merete Müermann Frandsen - in Accounts Payable - by email: merete.frandsen@au.dk.

Tickets inland and abroad

Train and seat tickets inland and abroad can be ordered via:

You can use an AU credit card to pay for the tickets.

Travelling by train abroad

Tickets for travelling by train abroad are booked via CWT, but please note that:

  • When buying train tickets from CWT, CWT must receive your order at least three weekdays before the train departs.
  • In case of changes or reimbursement of train tickets, CWT must have the physical ticket in their possession before any changes can be made or reimbursement take place.
  • In these cases, CWT recommends that train tickets with a value of more than DKK 1,000 are sent by registered mail, because, unfortunately, especially multi-ride tickets have been lost in the mail.
  • CWT will charge a booking fee.



CWT contact information...

If you call CWT outside opening hours, you will be charged a fee for each call.

Discounts on train tickets

  • Orange Fri - largest discount and ticket is changeable
  • DSB Business Portal - only 20% discount on travel across the Great Belt
  • Rejsekort Erhverv (business travel cards) - differentiated discount