Intune

AU’s data is one of the most valuable things we have, and we must therefore take good care to protect it. AU uses the Intune Company Portal app to increase security surrounding the accessibility of data. The app must be installed on the mobile devices you use to access AU data. For example your Outlook email or Teams and a number of other programmes and services.

The Intune Company Portal is also being used to meet the technical minimum requirements for government agencies and institutions. Read more about them at Sikkerdigital.dk

Questions and answers

What should I do?

Install the app 'Intune Company Portal ' on the phones, tablets and other mobile devices that you use to access email, calendars, files and other data from Aarhus University. As a general rule, we recommend that you only use devices provided by AU.

If you use a private device, you will have to install Intune on it if you want to access AU data from it.

Installing Intune Company Portal is the same as installing any other app. You can find the app 'Intune Company Portal ' via Google Play or the App Store depending on whether you have an Android or an Apple device.

What does 'AU data' and 'work-related data' cover?

When we write that you will not have access to AU data or work-related data if you do not install the Intune Company Portal, it includes the following:

  • Microsoft Forms
  • Microsoft Stream
  • Microsoft To-Do
  • Microsoft Teams
  • Exchange Online (Outlook)
  • SharePoint Online
  • Microsoft 365 Search Service
  • Yammer
  • Office Delve
  • Office Online
  • Office.com
  • OneDrive
  • Power Automate
  • Power Apps
  • Skype for Business Online
  • Sway

What data can AU access?

Below, you can read about what data is available to AU once have installed Intune on your mobile device.

Accessible:

  • Model, serial number and operating system
  • Name of device
  • We can also reset a device to factory settings if it has been lost or stolen. - This will only happen at your request
  • Information about version of apps that AU has made available

Not accessible:

  • Your personal apps
  • Browser data on the device
  • Your personal email, documents, contacts or calendar
  • Your passwords
  • Your photos
  • Location of your device

Can the Intune Company Portal be used to monitor mobile devices?

No. No AU departments can access or view emails, files, images, apps, activity or other information on your mobile devices. 

What happens once the Intune Company Portal has been installed?

The Intune app will not affect how you use your device on a daily basis. If you have an Android, your home screen will be divided into two sections: "Personal" and "Work". The apps found under "Work" are the ones covered by the Intune Company Portal.

The app will make sure that equipment is kept up to date because updates are most important in keeping a high level of security. The app will remind you when it is time to update your operating system and it will close for access to AU data if you do not install the update in due time.

What if I do not install Intune or update the operating system regularly?

If you do not install the Intune app, it will not be possible to access AU data on the device in question. This also applies if you do not regularly update the operating system as required. You will receive an email when it is time to update.

My equipment cannot update - What to do?

In some cases outdated equipment can no longer be updated and your equpment will have to be replaced. Mobile units must as a minimum br able to run the follwing operating systems*:

  • Android: OS 10

  • Apple: iOS 15 

*As of January 2022. Updated at a regular basis.

What is the decision-making basis behind introducing the Intune Company Portal?

To comply with the technical minimum requirements for government agencies and institutions the senior management team has decided to increase cyber security at AU. This also applies to security on mobile devices. AU’s information security department has recommended this solution to the Central Information Security Committee (CISU) and the senior management team has approved it. 

Read more about AU's information security policy


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