Corona/Covid-19 - FAQ for students

This site is updated on an ongoing basis

Have you tested positive for COVID-19?

Fill out and submit AU’s COVID-19 form to notify your local studies administration office.

If you have questions about your studies and programme, you should contact your student centre/student services. Questions about admission should be directed to Guidance Centre AU.

Symptoms and infection

I have symptoms of COVID-19. What should I do?

If you have symptoms of Covid-19, you may not participate in any in-person activities on the university’s campuses. If you start having symptoms while you’re on campus, go home as quickly as possible. You must self-quarantine at home and follow the healthcare authorities’ recommendations.

AU encourages you to use the official contact tracing app smitte|stop, which is designed to support more distant/peripheral contract tracing. The app is available for Android and iOS, but is currently only supported by iOS 13.5 or later.    

I have tested positive for COVID-19. What should I do?

If you have tested positive for Covid-19, you will be contacted by the Danish Patient Safety Authority to start contact tracing. It’s important that you

Subsequently, you may be contacted by a university staff member who will help clarify how the university can contribute to limiting the spread of infection. Aarhus University respects and protects the confidentiality of your data.

Please note that you must apply for a separate dispensation if your situation will affect any of your exams.

AU encourages you to use the official contact tracing app smitte|stop, which is designed to support more distant/peripheral contract tracing. The app is available for Android and iOS, but is currently only supported by iOS 13.5 or later.

I have been in close contact with a person who has symptoms of COVID-19. What should I do?

If you have been in close contact with someone who has symptoms of Covid-19, you should be particularly vigilant about any symptoms you might develop yourself. You should also be particularly careful to follow the healthcare authorities’ guidelines to prevent infection:

Read more about close contacts on the Danish Health Authority website.

AU encourages you to use the official contact tracing app smitte|stop, which is designed to support more distant/peripheral contract tracing. The app is available for Android and iOS, but is currently only supported by iOS 13.5 or later.    

I have been in close contact with a person who has tested positive for COVID-19. What should I do?

If you have been in close contact with a person who has tested positive for Covid-19:

If you test positive, you must follow the guidelines described above in the section I have tested positive for Covid-19. What should I do?

AU encourages you to use the official contact tracing app smitte|stop, which is designed to support more distant/peripheral contract tracing. The app is available for Android and iOS, but is currently only supported by iOS 13.5 or later.

Access to campus

Can I come to campus?

AU’s campuses are open, and all students have access to the university. We ask that everyone adhere to the guidelines for the prevention of infection on campus.

Check your local study portal for more information about any special guidelines that might apply to your programme.

Do I need to get tested before I come to campus?

We encourage you to get tested regularly, both in the event that you suspect that you may be infected with the coronavirus and if you are not yet immune to the virus due to vaccination or a previous infection.

Can I use the university's libraries?

All AU Library branches are open.

Check the AU Library website for details about opening hours and Covid precautions.

How can I help reducing the risk of infection while I'm on campus?

By complying with the healthcare authorities’ guidelines for Covid prevention everyone at AU can help prevent the virus from spreading. See AU’s general Covid 19 guidelines.

In addition, you should be particularly careful to follow any instructions on posters, the floor or other locations in AU’s buildings. And it’s particularly important that you remember to:

  • Sanitise your spot before leaving a room (for example, armrests, table and other contact surfaces).
  • Air out the room frequently – and always during breaks. Create as much air flow as possible when airing out.

Do I have to wear a face mask on campus?

 

As of 14 June, it is no longer necessary to wear a face mask or visor on university campuses.

 

However, there may be students or staff who still wish to wear a face mask or face shield, and we encourage everyone to respect their choice.

Spring 2021 exams

How will my exams be held in the 2021 spring semester?

The majority of exams in the spring semester 2021 will be held online.

Practical exams in laboratories, clinics and workshops, as well as exams with no aids will be held on campus if possible under the government's reopening plans and guidelines from the authorities on responsible management of Covid-19.

If there are strong academic arguments for doing so, other types of exams may also be scheduled to take place in person. The specific exams to which this applies will be determined on the basis of local discussions in the boards of studies, and will be decided by the faculties.

You can find your exam schedule on your local study portal.

If an exam scheduled to take place in person cannot be taken on campus as a result of Covid-19, if possible students will be notified of the new situation by no later than 30 days before the exam date.

In cases in which exams are held in person, such activities will be carried out in line with the current guidelines on responsible management of Covid-19 at institutions of higher education and with increased focus on the healthcare authorities' guidelines on the prevention of infection, including testing.

I have tested positive for Covid-19. What should I do?

If you are unable to participate in a scheduled exam because you have tested positive for Covid-19, you should apply for permission to cancel your exam registration as soon as possible and before the exam is scheduled to begin. You will not be able to participate in any in-person exams  until you are able to present a valid Covid passport.

  • Log on to mystudies.au.dk to fill out and submit application for a dispensation to request the cancellation of your exam registration.
  • Attach a printout/screenshot of your test result from sundhed.dk. As a general rule you must attach documentation of a test result from a positive PCR test taken within the last 14 days. If you have taken an antigen test and have tested positive and don’t have time to take a PCR test to confirm the result before the exam, attach the test result from the antigen test as documentation. 


If you follow these instructions, you will most likely be offered a re-exam. The exam you skip due to Covid-19 will not count as an examination attempt.

If you have tested positive for Covid-19 but are symptom-free, you should follow these guidelines.

Please note: There may be local variations in the process. For this reason, it’s very important that you also check the specific guidelines that apply to your degree programme that you’ll find on your study portal. If you’re a student at Aarhus BSS, please check your faculty’s FAQ.

I have tested positive for Covid-19, but I don’t have any symptoms. What should I do?

If you have tested positive for Covid-19 but don’t have any symptoms, follow these guidelines for take-home written exams, on-site oral exams and on-site written exams.

Written take-home exams: Take the exam as planned. In other words, there are no special procedures you should follow, and you don’t nee to submit documentation that you’ve tested positive for Covid-19 in connection with the exam.

On-site oral exams: Find out whether the exam in question can take place online instead. Alternatively, you can request to have your exam registration cancelled. This is the procedure you should follow. Do the following as quickly as possible, and before the exam begins:

  • Log in to mystudies.au.dk and send a request to convert your exam to an online exam to studies administration. To do so, fill out the form for applications for dispensations.
  • You should explain that you don’t have any symptoms and are physically capable of taking the exam.
  • Attach a scanned image/screen dump of your test result.

Whether you can convert your exam to an online exam depends on what’s practicable and academically sound in your particular case. Written on-site exams can’t be converted to online exams.

If it’s not possible to convert your exam to an online exam, and if you’ve followed the procedure for applying for a dispensation described above, as a general rule, you will be granted a re-exam. The exam that you skip will not count as an examination attempt.

Please note: There may be local variations in the process. For this reason, it’s very important that you also check the specific guidelines that apply to your degree programme that you’ll find on your study portal. If you’re a student at Aarhus BSS, please check your faculty’s FAQ.

I may have been infected with Covid-19 and am self-quarantining. What should I do?

If you are unable to take a scheduled in-person exam because you are having Covid-19 symptoms or because you have been in close contact with a person who is infected with the virus, follow the procedure described below. It’s important that you take action as soon as possible, and before the exam begins:

1.    Download and fill out AU’s ‘solemn declaration’ form.

2.    Log in to mystudies.au.dk and submit a request to convert your exam to an online exam to studies administration. To do so, fill out the form for applications for dispensations.

3.    Attach a completed solemn declaration statement as documentation.

The university will consider your application and decide whether your exam can be held online instead. Whether you can convert your exam to an online exam depends on what’s practicable and academically sound in your particular case.

If it’s not possible to find alternative solutions and you’ve followed the procedure described above, as a general rule, you will be granted a re-exam. The exam that you skip will not count as an examination attempt.

Please note: There may be local variations in the process. For this reason, it’s very important that you also check the specific guidelines that apply to your degree programme that you’ll find on your study portal. If you’re a student at Aarhus BSS, please check your faculty’s FAQ.

I am in an at-risk group and I’m not comfortable about participating in an exam in person. What should I do?

All in-person exams will be held in compliance with the public health guidelines to prevent the spread of the virus.

If you are an at-risk student and you still feel uncomfortable about taking an in-person exam, the university will consider whether there are grounds to take any additional precautions in connection with your exams, as well as how this could realistically be done in an academically sound way.

This is what you should do:

  • Log in to mystudies.au.dk and apply for a dispensation – no later than fourteen days before the exam is scheduled to take place.
  • Attach a doctor’s certification as documentation.
  • Please note: There may be local variations in the process. For this reason, it’s very important that you also check the specific guidelines that apply to your degree programme that you’ll find on your study portal. If you’re a student at Aarhus BSS, please check your faculty’s FAQ.

I am in close contact with someone in an at-risk group and I’m not comfortable about participating in an exam in person. What should I do?

All in-person exams will be held in compliance with the public health guidelines to prevent the spread of the virus. According to the national public health guidelines, this means that you can participate in the exam on an equal footing with other students.

I am scheduled to participate in an exam, but I can't take it due to involvement in the emergency services, childcare or the like. What do I do?

If you are unable to participate in an exam on an equal footing with other students due to the current Covid-19 restrictions, you will be given an opportunity to take a re-exam. The exam will not count as an extra examination attempt if you can document that restrictions related to Covid-19 s prevented you from participating in the regularly scheduled exam.

You must submit an application for a dispensation. The university will carry out a concrete assessment of your situation, and will take into account relevant circumstances, for example:

  • You are involved in the emergency services (performing critical social functions in connection with the Covid-19 situation). As documentation, you must attach confirmation from your place of employment.
  • If you are the primary caregiver for a child/children who cannot attend school or daycare. As documentation, you must attach a solemn declaration – download the form here.

If you are unable to participate in an exam due to illness, the following questions/answers in the FAQ can help you:

How can my travel affect my exam?

If you travel, you must comply with the Ministry of Foreign Affairs of Denmark’s travel advisories, and you must also comply with any testing or self-quarantine requirements that might be in force when you return to Denmark.

If your travel activity affects your ability to participate in the exam in person, you should be aware that this may have consequences for your exam. It may be possible to find an alternative solution in the event that you are unable to participate in person. This depends on whether a practicable, academically sound solution can be found. Contact your local studies administration office (see contact details at the top of the page). If you are a student at Aarhus BSS, you should check your faculty’s corona FAQ for more information.

How do I avoid cheating on my exams?

AU’s general rules on cheating at exams are the same as always. The university trusts that you as a student want to earn your grades honestly, and we expect you to familiarise yourself with the rules and follow them while taking exams in the new online formats.

Here are some issues you should be particularly aware of.

  • You are allowed to use aids for all written and oral exams unless otherwise indicated in the description of a specific exam. We recommend that you always read the description of the specific exam on your study portal.
  • If you are supposed to write an individual exam paper for your online exam, you are not allowed to collaborate with others during the exam: you have to write the paper yourself. This means that you may not share good advice, tips and tricks with your fellow students. And you may not share your paper with others, or ask others to share theirs with you.
  • If your exam is an oral exam, you will be asked to identify yourself with your AU ID card. You may be asked to pan the room with your webcam to show that no one else is in the room with you. You are allowed to have guests at your exam, but they have to be visible in the background during the exam.

It’s a good idea to read the leaflet Avoid pitfalls at exams or read more on our site about cheating at exams. If you still have any questions about your specific exam, you are welcome to contact your teacher or your local studies administration office.

How should I prepare for my online exam?

Here are some tips for how to prepare for your online exam.

  • Familiarise yourself thoroughly with the exam you are taking. You will find this information on your study portal in the exam schedule for the individual course. 
  • Find out what equipment you need, e.g. a computer, a webcam and a charged mobile phone. Test that the equipment is working well in advance of the exam.
  • Find out what programmes you need for the exam in question, e.g. Zoom, Digital Exam or Wiseflow. Test that the programmes work well in advance of the exam. This also applies if you have to submit your assignment in PDF format. Check that you are able to convert your assignment into the right format.
  • If you need to use Zoom in the exam, read the guidelines on how to use Zoom in exams. For IT security reasons, it is important that you follow the guidelines.
  • Make sure that you know whom to contact and what to do if you experience technical problems during an oral exam.
  • Make sure you know how to avoid cheating on your exams. Be particularly aware that you are not allowed to talk to anyone during an individual exam – not even if you’re taking the exam at home. Read more on AU’s website on cheating at exams or read the leaflet Avoid pitfalls at exams.
  • Ask your teacher before the exam if you are in doubt about anything.

Get more god advice on online oral exams on Studypedia, and check your study portal for up-to-date information.    

What should I do if I experience technical problems in my oral online exam?

If you can’t log on to the chosen exam platform (Zoom) at the beginning of the exam, or if you have technical problems during the exam that make it impossible for you to complete it, you must contact your examiner or IT support immediately. Check your study portal to find out what specific guidelines apply to your degree programme (link below). No matter what, you will not have used an exam attempt if you are unable to complete your exam due to technical difficulties.


You will not be asked to document the technical difficulties. On the other hand, we do recommend that you makes sure that you understand exactly how your online exam will be conducted.

Spring 2021 classes

What should I expect of my classes for 2021?

 

Most classes will take place online during the spring semester.

However, under the government’s reopening plan, in-person classes may be offered to a limited extent. The faculties are responsible for organising in-person classes. While this limited reopening applies to all students, there will be a special emphasis on:

  • Practice-oriented teaching that cannot be conducted online, e.g. in connection with clinic, laboratory and workshop teaching.
  • Offering first-year students in-person classroom instruction within the given framework.


You can find information about your classes on Blackboard.

There will be special focus on making sure public health guidelines are adhered to in connection with in-person classes. Check the guidelines for on-campus behaviour, and please note that you must be able to present a negative Covid-19 test taken a maximum of 72 hours previously.

 

 

Can I use group rooms, reading rooms and other study facilities?

The university places a high priority on giving students access to reading rooms, group rooms and other student facilities. The individual faculties will clarify which students will have access to these facilities, at what times and on what conditions, within the framework made possible by the government’s reopening plan.

You will be informed about your options by your local studies administration office, the study portal and Blackboard.

I am not able to attend classes in person on campus – what should I do?

As a general rule, you will be able to participate in your classes online, with the exception of practice-oriented classes (that take place in clinics, labs and workshops).

In some situations, you may also be able to work with an academic assistant who can help you keep up with on-campus classes. An academic assistant can send you notes and video from your classes so that you can follow along from home. Read more about the academic assistant scheme at studieassistent.au.dk and find out whether you are eligible. If you are unable to keep up with your classes with the assistance of an academic assistant, contact your local studies administration office for help in clarifying how your situation will affect your programme.

Generally speaking, in-person classes will be organised to comply with the public health guidelines to prevent the spread of the virus. According to the health care authorities’ guidelines, unless you are infected, in self-quarantine, or belong to a high-risk group, you can take part in classes on an equal footing with other students. Read about the guidelines for Covid-19 tests.

Can I meet up with my study group?

Aarhus University strongly encourages students to comply with the public health authorities’ restrictions on gatherings. Each faculty will announce a framework for collaboration in study groups on campus.

I would like to do an internship or a project placement – can I do that?

As a general rule, students can do internships and project placements.

However, it depends on the specific conditions at your host organisation/company. Follow the instructions you receive from your host organisation/company.

What rights and duties do I have in connection with recordings of classes?

A teacher may stream or record classroom activities that are part of an organised course as long as you are informed in advance. You will be informed via Blackboard.

Subsequently, your teacher may also publish recorded class sessions in the associated course forum in Blackboard to which only you and your fellow students have access. If you as a student can be identified in the recording, your teacher may not make the recordings accessible to anyone other than the participants in the course in question without your consent. The recordings will be deleted after the end of the semester.

As a student, you may not record classes or share your teacher’s recordings of classes that are available in a course forum in Blackboard or on Panopto unless you have the consent of your teacher and your fellow students.

If you request that the class be recorded under the academic assistant scheme, as a general rule, the teacher should allow this, unless exceptional circumstances apply.

International students coming to AU

Can I travel to Denmark to study at Aarhus University in the spring semester?

From 21 April, international students will be able to travel to Denmark to study. This applies regardless of whether you are an exchange student, a full-degree student or are planning on taking an AU Summer University class.

However, in order to enter the country, you must be travelling from a country that is not classified ‘red’ in the Ministry of Foreign Affairs of Denmark’s travel advisories. Check the overview from the ministry for more information; please note that it is subject to change at short notice. On 21 April, a map will be available on the Ministry of Foreign Affairs of Denmark website.

If you are travelling from a land categorised as ‘orange’, ‘yellow’ or ‘green’, you may enter the country. It’s important that you familiarise yourself with the Danish authorities’ guidelines on the terms and conditions of entry: https://en.coronasmitte.dk/rules-and-regulations/entry-into-denmark 

Please note that Aarhus University is currently only offering a very limited number of in-person classes and exams in the spring semester 2021.

If you have any questions about your visa, AU guidelines or similar, please contact ic@au.dk.

If you have questions about conditions at your degree programme or department, please contact the international coordinator at the relevant faculty:

I have an in-person exam, but I cannot travel to Denmark. What should I do?

All in-person exams will be held in compliance with the public health guidelines to prevent the spread of the virus.

If you cannot travel to Denmark, or you feel uncomfortable about travelling, the university will consider whether there are grounds to take any additional precautions in connection with your exams, as well as how this could realistically be done in an academically sound way. The university will consider the matter in dialogue with the international coordinator at the your faculty, whom you should contact as quickly as possible:

If you are unable to participate in an exam due to a Covid-19-related situation, this will not count as one of your exam attempts.

Can I travel to Denmark to study at Aarhus University in the autumn semester?

Under the authorities’ current guidelines for travel to Denmark, you can travel to Denmark in order to study. However, in order to enter the country, you must be travelling from a country that is not classified ‘red’ in the Ministry of Foreign Affairs of Denmark’s travel advisories. Check the overview from the ministry for more information; please note that it is subject to change at short notice. On 21 April, a map will be available on the Ministry of Foreign Affairs of Denmark website. 

If you are travelling from a land categorised as ‘orange’, ‘yellow’ or ‘green’, you may enter the country. It’s important that you familiarise yourself with the Danish authorities’ guidelines on the terms and conditions of entry: https://en.coronasmitte.dk/rules-and-regulations/entry-into-denmark

At Aarhus University, we are not in a position to predict how the situation will develop, and unfortunately we cannot guarantee that it will be possible for you to travel to Denmark in the autumn. This means that the decision whether to plan on studying at Aarhus University this autumn is up to you.

I’m coming to Aarhus in Spring or Autumn 2021 – what do I need to know?

On the page Corona information for international students we have gathered all the information you need about coming to Denmark and Aarhus University in these special times – including information about entry to Denmark and more.    

I have applied to study a Master’s or Bachelor’s degree from Autumn 2021 – what do I need to know?

On the admission pages for Master’s and Bachelor’s degree programmes we have gathered all information regarding covid19 and admission – including information on student’ residence permit and refund of tuition fee if necessary.

Which safety measures have been taken to limit the spread of Covid-19 at Aarhus University?

At AU all safety measures to limit the spread of Covid-19 are in line with Danish legislation. You can read about the safety measures in this FAQ. Further inquiries may be send to International Director, Ms. Rikke Nielsen at rikkenielsen@au.dk.

Current international full degree students

I am a current international student at AU – can I stay in Denmark?

Yes, you can stay in Denmark and continue your studies at AU. Staying in Denmark may be the best option for you. Travel options are limited, and you risk bringing corona contagion with you if you leave.  

I am an international student at AU currently staying in another country – can I enter Denmark now that the borders are closed?

You can enter if you are a current resident in Denmark.

While the border is closed please bring the following documentation to cross the border:  valid passport, your yellow CPR-card, your Danish residence permit and your residence card (if you are a Non-EU citizen), your EU residence document or personal legitimation with address (if you are an EU citizen).

Stay updated or get more info at coronasmitte.dk

What if my studies are extended, will I have to pay tuition for another semester?

No. Tuition fees corresponding to 30 ECTS credits are paid in advance for each semester until the degree programme has been paid for, regardless of delays relative to the prescribed standard period of study.  

Studying abroad

I am planning to study abroad. Can I go?

It is your decision whether you want to go through with your stay abroad. When you make your decision it is important to pay attention to the following:

  • How COVID-19 is developing in your host country and the quality of the local health care system.
  • Corona-related changes to your host university’s course offerings or delivery
  • How the number of infected persons develops in your destination country and the quality of the local health care system.
  • If your host country has imposed travel restrictions or quarantine rules.
  • If your host country has imposed new rules for visa or residence permits.
  • If it is possible to book a flight in case you want to return home with short notice.
  • If your travel insurance covers your trip including COVID-19-related illness.

We also encourage you to stay updated on host university's recommendations and that you follow the guidelines on their webpage. You can also find information about you host country on the webpage of the Danish Foreign Ministry's travel advice (in Danish).

Can I postpone my study abroad?

From Spring to the following Autumn

Unfortunately it is not possible to postpone en exchange from Spring to the following Autumn since an exchange period cannot be postponed to a new academic year.

From Autumn to the following Spring

In some cases, it will be possible to postpone study abroad until the following spring. The host university would have to approve the postponement, which would also have to fit into your degree programme at AU without extending your degree completion time. You would also need to find relevant courses at the host university in the spring semester and have them pre-approved by your board of studies.

What if I want to cancel my study abroad?

If you want to cancel from your study abroad, please contact your international coordinator, who will in turn register your cancellation, inform your host university, and advise you regarding course registration at AU.

What if my host university cancels my study abroad? What are my options?

If your host university contacts you because they are not accepting inbound exchange student in the semester you plan to go abroad, which means you won’t be able to travel there as planned, please contact your international coordinator to talk about alternatives.

I’m going on a self-arranged study abroad. What do I need to be aware of?

You need to be aware of the same things as students travelling abroad on an exchange arranged by AU. We, therefore, recommend that you read the answers in this section. AU is not involved in the contact with your host university, so please remember to contact the host university yourself in case you want to cancel your study abroad - this cannot be done by the international coordinator at your faculty.

PhD students

Where do I find more information about travel and entry into Denmark as an international PhD student?

Find targeted information on travel and entry into Denmark for international employees, PhD students and guests at https://ias.au.dk/coronaviruscovid-19/ . You can find additional information on Aarhus University's website for employees at https://medarbejdere.au.dk/corona/til-medarbejdere/

AU IT

Is it safe to use Zoom for classes and exams?

AU has a contract with Zoom through the Danish e-infrastructure Cooperation (DeiC). The agreement includes all of the standard data protection clauses normally found in European contracts.

It’s important that you always use the official AU Zoom account, and you should never provide or receive sensitive personal data or confidential data on Zoom. Never use the free version of Zoom, and do not buy a licence for the standard version from Zoom’s own website.

You can access AU’s Zoom solution by creating a user profile through Blackboard, zoom.au.dk or aarhusuniversity.zoom.us.

Keep your Zoom client up to date.
Zoom is constantly updating their technology to improve IT security. This means it’s important that you update your Zoom client to the latest version whenever an update is released.

Regular security assessments
AU assesses the security of Zoom regularly, and you can read more about the IT security of the Zoom solution AU uses on DeiC’s website (in Danish): www.deic.dk/da/news/2020-04-02/zoomfaq

You can also read more in the news article on medarbejdere.au.dk.

How do I get remote access to the library's databases?

If you need to search for literature in the library's databases, please go to the AU Library website https://library.au.dk/.

You should always log in via WAYF (never NemID, which doesn’t give you remote access to the library’s databases).

If you have any problems accessing the literature after logging in, send an email to Ask the Library (kb@kb.dk).

Good advice on how to keep up with your studies during a pandemic

How do I handle my studies with a lot of online classes?

If you need help structuring your everyday life with increased online learning and online exams, Studypedia has developed some good advice and information for you: studypedia.au.dk/online-studiearbejde/ eller https://studypedia.au.dk/eksamen. The advice is from the full lockdown in the spring of 2020.

You can also find overall tools for how to improve your life as a student at styrkditstudieliv.au.dk.

And of course, you are always welcome to talk to a student counsellor. On your study portal, you can read more about how to contact your local student counsellor.