Login problems

You log into Pure through WAYF. WAYF is a service that makes it possiblefor you to use your existing AU login information to log in to Pure. Click the Pure login button.

 That will redirect you to the AU WAYF service.

Log in using your AU-ID (e.g. au123456) and password. Your AU ID and password are what you use to log in to mit.au.dk.

Frequent login issues

1. You have forgotten password

You can find help at mit.au.dk if you have forgotten the password for your AU ID.

https://mit.au.dk/dk/mitau/selfservice/adgangskode/glemt/ui/glemtAdgangskode.cfm?sp=en

2. You are not registered in Medarbejderstamkortet

You need to be registered in the AU personnel system named Medarbejderstamkortet before you can get acccess to Pure. After you have been registered in Medarbejderstamkortet you can get an IT-user account at Aarhus University. You need have an IT-user account to get access to Pure.

Check if you are registrered in Medarbejderstamkortet

Look up yourself by name on this webpage: https://international.au.dk/en/about/contact/staffdir/

If your name does not come up in your search, likely, it is because you are not registered.

Contact your local superuser to get registered

You can find your local superuser and read more about Medarbejderstamkortet on this page:

https://medarbejdere.au.dk/en/administration/hr/hr-systemer/medarbejderstamkortet/

There may be up to a day's delay from your get registred in the Medarbejderstamkortet till you are able to log in to Pure.

3. Unknown cause

If you are registred in Medarbejderstamkortet, and you are using the correct password, and you waited a day, and you are still not able to log in to Pure, you need to contact AU Pure Support at  pure@au.dk.