Replies to support cases delayed

At the moment, we are unable to reply to request sent to pure@au.dk on or after November 30th, as we cannot access our case management system.

2020.12.01 | Camilla Dissing

We are unable to access our case management system. This means that we cannot reply to requests sent to pure@au.dk on or after November 30th. If you need help, please write a member of the AU Pure support team directly. If you can wait, reach us during our Live Support hour on Thursday from 10 to 11 am. See details under "Events" here on our homepage.

News