Limited IT during the weekend of 18 and 19 November
IT maintenance work will affect a number of AU’s IT systems and services and cause interruptions at different times during the weekend of 18 - 19 November 2023.
AU IT, AU Finance and AU Estates Projects and Development will carry out a planned service window from Saturday 9 September at 00.01 to Sunday 10 September at 23:59.
Necessary updates to AU’s systems, etc. will be carried out to ensure students and employees the greatest possible degree of IT system functionality, operational stability and security. This applies to all AU locations.
During the service window you must expect periodic disruptions in a number of IT services due to network changes, system updates and tests.
Throughout the weekend you will be able to work locally on your computer, though without connection to central IT systems, shared drives, the video centre, AU's network or the internet.
Plan for the service window
On Saturday there will be maintenance work on a number of IT services from 00.01 until 20.00 at the latest.
On Sunday there will be maintenance work on several IT services from 07.00 until 19.00 at the latest.
Please note that during this service window a number of routers will undergo maintenance work which will affect access to the internet, VPN-connections, firewalls and several other services. Due to this you must expect periodic disruptions from Saturday 3 p.m. and throughout the service window.
The following systems are among those which will also be affected by the service window: Economy systems, a number of database- and webservers, WorkZone and GitLab.
If you have any questions, you are welcome to send an email to serviceinfo@au.dk.
You can find a detailed plan for the service window at https://serviceinfo.au.dk/en