Diversion and local number will be inoperative 3-16 September

Due to the change of tele services provider at AU it will not be possible to use diversion from land-line phones to mobile phones within AU from 3-16 September. Also, the use of local numbers from mobile phones will be malfunctioning.

If you have activated diversion before 3 September, it will automatically work again after 16 September. If you wish to activate/deactivate diversion after 16 September, you will be able to find a manual on how to do so here.

Furthermore, the use of  local numbers from your mobile phone, ie. the last five digits in AU-numbers, will not work during the period.

The lack of these normal functionalities is due to the fact that mobile- and land-line numbers do not operate with the same tele services provider during the transition period. Once all the numbers are being operated by Telenor by 16 September, diversion and local numbers will work again. We apologise for the temporary inconvenience you may experience.

If you have any questions regarding diversion or local numbers, you are welcome to contact your local IT support.

Read more about the change of tele services supplier at www.au.dk/telechange