Work-related travel

RULE: Work-related travel

You should also think about information security when travelling in connection with work.

  • Think about how you treat and store your device during a trip so that it is not lost or stolen.
  • Always use screen lock, regardless of where you are, so that unauthorised people cannot get access to AU data. 
  • Access to important or sensitive data and information must take place via secure connections – for example via VPN.
  • Hardcopies of documents containing important or sensitive data must also be protected against unauthorised persons.
  • Especially concerning work-related travel to high-risk countries, like Russia, North Korea, Iran and China, we clearly recommend that you only take a 'clean' PC and mobil phone, that support 2-factor authentication.

See additional rules regarding working-remotely.

TIP: Work-related travel to high-risk countries

As an employee, you should always be aware of security when going abroad in connection with your work – especially if you are travelling to high-risk countries: 

  • Take as little data and as few devices as possible (only the most necessary). We recommend that you take a 'clean' PC on your trip and store your own data on an encrypted USB flash drive.
  • Limit access to AU data on your PC in connection with your trip – you may be required to log on to your PC and leave it in the custody of the airport authorities for them to check it before you’re allowed to enter the country. This increases the risk of installing spyware and malware as well as the possibility of copying data. 
  • Use VPN access in connection with all network access – you may be monitored when using Wi-Fi at a hotel or at a conference. Therefore, VPN is important for all network access (if it is not blocked by a digital wall).
  • Always use 2-factor authentication for mails via the internet (your mobile phone must therefore support 2-factor authentication on the trip).
  • Limit access to AU data as much as possible directly from your mobile phone.
  • Think carefully about what you store in the safe deposit box in your hotel room, as hotel staff have access to the safe deposit box in your room and may be forced by the authorities to give access to the box.
  • If you have the slightest suspicion that your device or user login has been compromised, contact your IT support team so the necessary steps can be taken.

See the instructions and recommendations prepared by the Centre for Cyber Security (CFCS) and the Ministry of Foreign Affairs of Denmark.

TIP: Use VPN when working on wireless networks in public places

Be careful when using Wi-Fi in airports, cafés or in other public places. There is a risk that your personal information, such as credit card information or passwords, can be intercepted and misused.  

Only log on to Wi-Fi that requires a password. If possible, use the internet on your mobile phone via the mobile network, possibly through a local telephone company. Note that roaming charges for mobile data can be quite high, depending on your subscription and the country in question.  

When working on Wi-Fi in public places it is a good idea to use VPN. That encrypts the communication between the device you are using and AU's systems.

Delete Wi-Fi from your phone and computer when it is no longer relevant. If you have been connected to a public network at the airport or in other public places, you should delete it afterwards.

See how you access VPN

Contact your local IT support team if you have any questions.