If Workzone is unavailable, follow the guides below on how to record documents until it becomes avaliable again.
There are different workflows depending on whether you are using Classic Outlook og New Outlook.
Note: This guide must only be used if Workzone is unavaliable for an extended period of time.
Note: This guide must only be used if Workzone is unaviable for an extended period of time.
Note: Do not save emails on the drive, as they lose mandatory data such as sender and recipient information. See the guides under "Temporary recordkeeping in Outlook" for instructions on how to temporaily record emails.
The guides below show you how to request and use a secure drive for temporary recordkeeping. We recommend creating one drive per unit or group of caseworkers.
Guide for ordering a secure drive and performing emergency recordkeeping.
How to transfer documents temporaily recorded during an emergency to Workzone