Train tickets

Travelling by train in Denmark

When you travel by train in Denmark, AU recommends that you book your trip through DSB.

1st class tickets

When selecting travel class (1st class or 2nd class), according to Aarhus University's travel policy, you should choose the option that is most appropriate and economical for Aarhus University in the specific situation.

  


DSB

When travelling by train in Denmark, you have several options for buying tickets from DSB (the Danish national rail company), through the DSB App and with a Rejsekort (travel card).

Please note:  Regardless of how you buy your ticket, it is not possible to buy tickets for more than seven passengers at a time.

 

Buying tickets through the DSB App

Download the DSB App from your usual app store. It is easy to pay with AU credit cards in the DSB App.

Guides

 

Documenting purchases in the DSB App

Screenshots of the front and the back of the tickets serve as documentation of the purchase of one-way tickets and seat reservation tickets. You must attach this documentation to your travel expense report in RejsUd.

Rejsekort (travel card)

Use a Rejsekort (travel card) if you have access to one in your unit. Read more about Rejsekort here.

 

DSB’s business portal - buying tickets by invoice

If you want to buy tickets by invoice to obtain a 20% discount on trips across the Great Belt (Storebælt), you can read more here: DSB Erhverv.

 

DSB Grupperejser (travelling in groups)

If you are travelling in a group of five people or more, you can get help from DSB Grupperejser. Send a booking request using this form  or call DSB Grupperejser on tel. +45 33 53 10 65, Monday to Friday from 10:00 to 14:00.

Travelling by train abroad

When you travel by train in Denmark, AU recommends that you book your trip through DSB.

1st class tickets

When selecting travel class (1st class or 2nd class), according to Aarhus University's travel policy, you should choose the option that is most appropriate and economical for Aarhus University in the specific situation.

   


DSB udland

On DSB Udland, you can search and book train journeys to many European destinations for up to five people at a time.

 

If you need telephone assistance before making your booking, call DSB on tel. +45 70 13 14 18, Monday to Friday from 8:00 to 18:00, and Saturday and Sunday from 8:00 to 15:00. Note that call waiting times are sometimes very long.

 

DSB Grupperejser (travelling in groups)

If you are travelling in a group of five or more people, you can get help from DSB Grupperejser. Send a booking request using this form or call DSB Grupperejser on tel. +45 33 53 10 65, Monday to Friday from 10:00 to 14:00.


CWT

At this point in time, CWT can only help with train journeys to a limited extent. Read more about how to use CWT here. For now, we recommend that you use Togrejse.dk or DSB instead.

Rejsekort Erhverv - business travel card

The Rejsekort Erhverv business travel card is owned by AU. AU’s employees can borrow this travel card for trips by bus, train or metro.

   

Advantages of the Rejsekort Erhverv business travel card

  • One travel card for all trips by train, bus and metro in Denmark.
  • One travel card which employees can share and use for travelling in groups of up to 29 people.
  • Business travel card discounts
  • No out-of-pocket expenses for employees and less administration in connection with official trips.
  • Monthly summary of trips and card use

   

What does it cost to get a Rejsekort Erhverv business travel card?

  • One card costs DKK 50 and is valid for five years.
  • Money will be transferred automatically to the card in accordance with the compulsory money transfer agreement.
  • Money will be transferred to the card when the amount left on the card is below DKK 200.
  • In accordance with this agreement, DKK 1,000 may be transferred per card up to a maximum of six times per day.
  • An electronic invoice is used to settle the expenses incurred in connection with this agreement.

How to get a Rejsekort Erhverv business travel card

  • A framework agreement with a transport provider must be made via the website www.rejsekort.dk/erhverv.
  •  If you have any questions about making the agreement, see the following guide.
  • AU units make their own agreements individually. This means that one framework agreement is made per CVR number + EAN number.
  • It is possible to order a number of travel cards under the same framework agreement (currently, there is no maximum number of cards per agreement).
    • Note: The travel card delivery time is 3-4 weeks.
  • It is possible to order a large number of cards and to only request delivery of some of these cards. This way, the cards will be produced and some will be ‘stored’, which means that these cards can be delivered within a few days if required.

   

     You only pay for the cards which are delivered to you. This means that you do not pay for the cards ‘in storage’.


How to block a Rejsekort Erhverv business travel card

  • Call +45 70 11 33 33 and provide information about the travel card number.

  • If you do not know the travel card number, please inform the contact person in your unit. The contact person can give you the travel card number or help to block the card by calling the customer service centre.

       


Rejsekort Privat - personal travel cards

If you have a personal travel card, you can also use this for business trips. When reporting your travel expenses, all you need to do is enclose documentation for the trip from Rejsekort.dk.

Note: AU credit cards must not be linked to personal travel cards.