Train tickets

Togrejse.dk can help you buy tickets for trains, buses and ferries in Denmark and abroad.

Togrejse.dk has no restrictions on the number of tickets purchased under the same order.

Contact Togrejse.dk in writing (using a special online AU form) to book a trip.

We recommend that you use the form so that you have a written record of your correspondence.

Read more about Togrejse.dk in the menu to the right.

How to book tickets at Togrejse.dk

When travelling by train in Denmark, you have several options for buying tickets from DSB (the Danish national rail company), through the DSB App and with a Rejsekort (travel card).

Please note:  Regardless of how you buy your ticket, it is not possible to buy tickets for more than seven passengers at a time.

Buying tickets through the DSB App

Download the DSB App from your usual app store. It is easy to pay with AU credit cards in the DSB App.

Guides

• Watch this video to see how the app works (Danish)
• Read this guide on how to buy seat reservation tickets using the DSB App

Documenting purchases in the DSB App

Screenshots of the front and the back of the tickets serve as documentation of the purchase of one-way tickets and seat reservation tickets. You must attach this documentation to your travel expense report in RejsUd.

Rejsekort (travel card)

Use a Rejsekort (travel card) if you have access to one in your unit. Read more about Rejsekort here.

DSB’s business portal - buying tickets by invoice

If you want to buy tickets by invoice to obtain a 20% discount on trips across the Great Belt (Storebælt), you can read more here: DSB Erhverv.

DSB Grupperejser (travelling in groups)

If you are travelling in a group of five people or more, you can get help from DSB Grupperejser. Send a booking request using this form  or call DSB Grupperejser on tel. +45 33 53 10 65, Monday to Friday from 10:00 to 14:00.

Togrejse.dk specialises in train journeys (both day trains and night trains) in many parts of the world – also outside the big cities.

Togrejse.dk has no restrictions on the number of tickets purchased under the same order.

Contact Togrejse.dk in writing using a special online AU form.

We recommend that you use the form so that you have a written record of your correspondence.

Read more about Togrejse.dk in the menu to the right.

On DSB Udland, you can search and book train journeys to many European destinations for up to five people at a time.

If you need telephone assistance before making your booking, call DSB on tel. +45 70 13 14 18, Monday to Friday from 8:00 to 18:00, and Saturday and Sunday from 8:00 to 15:00. Note that call waiting times are sometimes very long.

DSB Grupperejser (travelling in groups)

If you are travelling in a group of five or more people, you can get help from DSB Grupperejser. Send a booking request using this form or call DSB Grupperejser on tel. +45 33 53 10 65, Monday to Friday from 10:00 to 14:00.

At this point in time, CWT can only help with train journeys to a limited extent. Read more about how to use CWT here. For now, we recommend that you use Togrejse.dk or DSB instead.

How to book a travel ticket on the Togrejse.dk website:

1. Go to https://togrejse.dk/au/ <https://togrejse.dk/au/>;
2. Ordering tickets
   • Up to five passengers: Click ‘Order Tickets’ 
   • Five or more passengers: Click the button under ‘Group ticket’ 
3. Fill out the form with your travel details
4. Click ‘Send booking request’ 
5. Togrejse.dk will process your request. You will receive suggestions for your train journey by email within 1-3 days.
6. After receiving a reply by email, you can do the following:
   • Approve one of the travel itineraries you have received by replying to the email 
   • Suggest changes to the travel itinerary by replying to the email 
7. Once you have approved an itinerary, you will receive a mail with a payment link.
   • If you have selected EAN and entered your EAN information in the form, you do not need to do anything else.
8. You will then receive your ticket(s)

• Monday to Friday 08:00-16:00: normally within 24 hours 
• Outside normal working hours Saturday, Sunday and holidays: normally within 72 hours

Response times may be longer in some cases – for example, in connection with complex requests.

Note: Please disregard any information on the website about longer response times. This information is aimed at non-business customers.

Most of the types of ticket you can buy through Togrejse.dk can be sent to your AU email.

If you buy tickets that can’t be sent by email, there are various different delivery options to choose from. Togrejser.dk will inform you of your options.

As a rule, there are no fees connected with ordering tickets through Togrejse.dk. But in exceptional cases, Togrejse.dk may charge a fee. For example, if you make changes to a ticket several times, or if you have special requests.

When selecting travel class (1st class or 2nd class), according to Aarhus University's travel policy, you should choose the option that is most appropriate and economical for Aarhus University in the specific situation.

However, you should ask Togrejse.dk about the price difference between 1st and 2nd class. In many cases, the price difference between travel classes is relatively minor for travel abroad.

If you have any questions about your trip, contact Togrejse.dk at booking@togrejse.dk and quote your booking number.

You can also call Togrejse.dk’s customer service team on +45 25 47 09 09, but Togrejse.dk generally recommends that customers contact them in writing.

• One card costs DKK 50 and is valid for five years.
• Money will be transferred automatically to the card in accordance with the compulsory money transfer agreement.
• Money will be transferred to the card when the amount left on the card is below DKK 200.
• In accordance with this agreement, DKK 1,000 may be transferred per card up to a maximum of six times per day.
• An electronic invoice is used to settle the expenses incurred in connection with this agreement.

• A framework agreement with a transport provider must be made via the website www.rejsekort.dk/erhverv.
•  If you have any questions about making the agreement, see the following guide.
• AU units make their own agreements individually. This means that one framework agreement is made per CVR number + EAN number.
• It is possible to order a number of travel cards under the same framework agreement (currently, there is no maximum number of cards per agreement).
  • Note: The travel card delivery time is 3-4 weeks.
• It is possible to order a large number of cards and to only request delivery of some of these cards. This way, the cards will be produced and some will be ‘stored’, which means that these cards can be delivered within a few days if required.

     You only pay for the cards which are delivered to you. This means that you do not pay for the cards ‘in storage’.

• Call +45 70 11 33 33 and provide information about the travel card number.

• If you do not know the travel card number, please inform the contact person in your unit. The contact person can give you the travel card number or help to block the card by calling the customer service centre.

     

If you have a personal travel card, you can also use this for business trips. When reporting your travel expenses, all you need to do is enclose documentation for the trip from Rejsekort.dk.

Note: AU credit cards must not be linked to personal travel cards.