Do I have FollowME in my area?
Yes, if you're met by a login screen on your local MFP (Multifunction printer) it is because the MFP is setup to use the AU FollowMe print solution.
On AU, for employee FollowME print, we use a Hybrid Cloud Print FollowME solution from Y-soft, named HCP Ysoft cloud print, but going by the name HCP Follow-ME.
Print to FollowME by printing to the HCP FollowME print queue on you Windows or Mac PC.
You can also have HCP FollowMe setup on your Linux PC. Please contact you local IT support for details.
The print queue should be available on your PC, provided you're in an area where HCP FollowME has been introduced.
If you do not have the HCP FollowME print queue, and provided you're in an area where HCP FollowME has been introduced, please contact your local IT support.
After you print to the FollowME queue, the print can be collected at the nearest FollowME multifunction printer (MFP).
First time you login to a FollowME multifunction printer (MFP) your card needs to be registered in the system.
You do that your self on the MFP.
Please also see details on the posters hanging by the MFP.
1. Scan your card and enter your AU user ID (AUxxxxx) and password. Your card is now registered for future use.
2. Release your print by pressing the "pull print" icon.
On the Ricoh MFPs it looks like this >>
3. Select any/all jobs and press Print.
4. Log out after releasing your print
Scan to mail and copying can also be performed directly after login.
If you want to install more than one printer, repeat the procedure above.
If you install a printer on a PC which is not part of the domain, you will be asked to enter user ID and password. Please use your UNI user ID in the following format AU"auid"@uni.au.dk - For example AU229706@uni.au.dk and enter your password.
1. Click Windows ‘Start’ (bottom left on the screen).
2. Select/search for ‘Devices and Printers’.
3. Right-click on the printer and select ‘Printing Preferences’.
4. Select ‘Secure Print’ under ‘Output Method’ and enter user ID and password.
5. Then click ‘OK’.
The printer is now ready but will not print until you release the print job via the printer’s display. See how to do this below.
This guide will show you what to do on the printer – not on your computer.
Applies to C220, C280, C360 and C650:
Applies to C224, C2804, C364 and C654:
Applies to C450i, C650i
1. Press the display button ”Brg.bakke" or ”Boks”
2. Press the display button ”System".
3. Select ”Sikker udskrift” and log on using the secure print ID and the password you have chosen.
4. Select the print job/jobs you want to print and then print (Udskriv).
1. Click Windows ‘Start’ (bottom left on the screen).
2. Select/search for ‘Devices and Printers’.
3. Right-click on the printer and select ‘Printing Preferences’
4. Mark "Locked Print" in "Output Method", then open "Details". Select "Windows Login Name" and enter a 4-8 digit pin/password.
5. Click "OK", "OK"
The printer is now ready but will not print until you release the print job via the printer’s display. See how to do this below.
This guide will show you what to do on the printer – not on your computer.
Press "Quick print release" (Danish menu: "Lynprint")
Choose your user ID and enter the pin/password you selected above and press "OK"
You can now select and release the stored job(s)
How to set up secure printing with a password on your PC
5. Select ‘Secure Print’ under ‘Job Type’ and enter an optional password.
6. Then click ‘OK’.
The printer is now ready but will not print until you release the print job via the printer’s display. See how to do this below.
Press the button ‘Job Status’.
5. Select ‘Secure Print’ under ‘Job Type’ and enter an optional password.
6. Then click ‘OK’. The printer is now ready but will not print until you release the print job via the printer’s display.
See how to do this below.
If you have a Xerox Altalink C80XX printer, you must do the following:
1. In order to print your Mac needs to be AU managed and connected to neither VPN or AU client network. You also need to activate your admin rights in Heimdal
2. Go to "System Settings" and choose "Printers & Scanners"
How to configure secure printing and printing on a Xerox printer
wget https://munki.au.dk/public/install_au_printer.sh
chmod +x install_au_printer.sh
./install_au_printer.sh
This guide shows you what to do on the printer – not on the computer.
a) Scan to email account (LDAP/DS address book look-up) - Save in the local address book if relevant
b) Scan to email account registered in the local address book
c) Scan to manually entered email account.
____________________
a) Scan to Email account
Note: If relevant, mark the email address you created as ‘One Touch / Foretrukne’ (one touch/favourite)... See the last section
b) Scan to email account registered in the local address book
c) Scan to manually entered email account
This only applies to C220, C280, C360 and C650 (Note: for all xx4 models, see below)
Applies to C224, C284, C364 and C654
Contents:
How to add email addresses locally on the Xerox printer (the Device Address Book)
Always start on the front page: Press the ‘home’ button on the left side of the printer.
1. Press ”E-mail”
2. Then press ‘Ny Modtager’ (new recipient)
3. Write your email address and select the address book
4. Select ‘Opret ny kontaktperson’ (add new contact person)
5. Press ‘OK’ (or click the address card or the email field in order to edit. You can also write your name in the field at the top)
The email contact has now been added.
1. Press ‘E-mail’ and select ‘Maskinens adressebog’ (the Device Address Book)
2. Select a contact person and press ‘Oplysninger’ (information)
3. Press the star to the right of the user information and then press ‘OK’
The email contact will then be marked as a favourite.
1. Press ‘Søg’ (search) in the local address book
2. Switch to ‘Netværk’ (network) on the left.
3. Write first name and last name (e.g. ‘Thomas Ehler’) and then press ‘Søg’ (search).
4. Select the recipient in question and select ‘Til’ (to) or ‘Cc’. The press ‘OK’.
When you are done, remember to remove your email from the start page: First press the ‘home’ button and then the ‘E-mail’ button. Then select your email/name and press ‘Fjern’ (remove).
1. In order to be able to scan documents to your, your colleague’s or another person’s email, you must first select ‘Email’.
2. Press ‘Manual Entry’ to write the email you want to scan to
If it is not displayed automatically as illustrated below, then press ‘Add recipient’ and it will be displayed.
3. At the same time as you enter the email address you wish to scan to, you can also choose to add the email address to the address book to make it easily accessible the next time you want to scan. You can do this by pressing the little book icon to the right of the text box.
1. When you have pressed the little book icon, a new window will be displayed. The new window contains ‘Create New Contact’ or ‘Add to Existing Contact’. You should then press ‘Create New contact’.
A menu should then be displayed in which you can see the email address which you entered a few moments ago.
2. In order to add the email to the favourites address book to make it easily accessible, press the star marked on the screen image and press ‘OK’ in the top right-hand corner.
(You will now be able to find the email address under ‘Favorites’ instead of ‘Manual Entry’)
3. The email address you have entered/added to Favorites should now be displayed under ‘Add recipient’ as you can see here. Check that it is the correct email address(es) and press ‘Send’