Teams as platform for collaboration

What is Teams?

Microsoft Teams is part of the Office 365 package, and it allows members of a team to chat, conduct conversations, hold virtual meetings and share files with each other.

Teams also gives the group a shared and easy-to-search memory. For example, all chat communication is saved in Teams, so any new members of a team can easily read through the chat and find out what was going on in the team before they joined.

Teams is particularly suitable for informal communication between individuals in a department/unit or on a project, and it has a number of functions that resemble those we know from social media.

Getting started with Teams

To get the best out of Teams, we recommend that you download Teams to your computer. You can use Teams as a browser version - using login at, but you will only get the full benefit of Teams if you download the app to your computer.

If you are invited to participate in a team, you will receive an email. Follow the instructions in the email, and you will be able to access the team by logging on with your AU ID and password.

How to order a Team

If you are a group and you need to set up a new Team, you can order a Team by contacting the IT support unit.

Please include the following information when ordering the Team: 

  • Affiliation (BSS, ARTS, HE, NAT, TECH, NAT-TECH, FA, AU)
  • Function (what is the group working on?)
  • Team name suggestion
  • Description of the Team’s purpose (max. 100 characters)
  • Primary and secondary owner (in the format au12345) 

Contact your local IT support unit to order a Team


Introduction to Teams

An introduction to the basic functions and getting started with Teams.

The introductory course gives you an understanding of what Microsoft Teams is, what it can be used for, and how you can use it in your work procedures.

How to use Teams to work together

Get even better at using Teams. Work more effectively with your colleagues in Teams by getting to know tricks and functions that make working with Teams more efficient.

How to add new members to a Team


Please note that you must be Team owner in order to be able to add new Team members. If you are not Team owner, you can ask the Team owner to change your status to Team owner. You can also ask the Team owner to add a new member to the Team.

When you open Teams, you can see which Teams you are a member/owner of.

  • Click the three dots next to the Team you want to add members to.


Click ‘Manage team’


You can now see a list of the people who are Team members/owners.

  • Click ‘Add member’

The next step depends on whether you are a Team owner or not.


It will be possible for you to ask the Team owner to add a new member to the Team. Write the name or the email address of the person who should be added to the Team and select the person on the list.

Click ‘Send request’. The Team owners will then receive a message informing them that a person has requested access to the Team and can then choose whether they want to give the person access or reject the request.



Click ‘Add’ to add the person to the Team

  1. You can now choose whether the person should be added as a member or owner.
  2. Finish by clicking ‘Close’


If you are a Team owner, you can add an entire group, so you do not have to add the members one at a time.

Go to Manage Team/Add member as described above.

Instead of adding one person, you can add a distribution list (group of email recipients) or a unit (from the unit register)*. All the people on the distribution list or in the unit will then become members of the Team.

For example, if you want to add all the members of the AU IT User Experiences unit to the Team, you write ‘AU IT Brugeroplevelser’ (AU IT User Experiences) and select the group on the list.

  1. By clicking the arrow, you can see the people who are members of the group before you add the members. This makes it possible to remove individuals before you add the group.
  2. Click ‘Add’
  3. Click ‘Close’

All the members of the group are now added as Team members.

* Please note that it is only possible to add groups which are included in the unit register (automatically extracted from the unit register) or distribution lists (mailing lists in Outlook).

See how to add a unit to a Team below.

If the unit you want to add is not available in Teams, you can get it added to Outlook as a distribution list by contacting your local IT support unit.


The first step is to find the unit number of the unit you want to add to a Team.

Go to

You can either search for the unit by:

  1. Writing the unit’s name in the search field or
  2. Clicking your way through the organisational chart to find the unit in question 

If you want to find the unit number for AU IT Brugeroplevelser (AU IT User Experiences), you can write ‘Brugeroplevelser’ in the search field. You can then see that the unit AU IT Brugeroplevelser has the unit number 2639.

In Teams, I then enter the following in order to add a unit based on a unit number:


AU IT Brugeroplevelser (User Experiences) is then displayed and can be added as members of the Team.

Teams on your phone or tablet

Even when you are on the go, you can join conversations and collaborate with co-workers. Download the app and collaborate no matter where you are.

Download the app from Google Play Store or from the App Store. The app is called Microsoft Teams.

Security in Teams

AU has entered into a data processing agreement with Microsoft so that all employees can safely use the tools in Office 365. However, we must be particularly attentive to classifying the data we are working with correctly, as special rules apply for processing, storing and sharing ordinary and sensitive personal data (GDPR) as well as confidential data.