Psychological Counselling Service

Are you experiencing difficulties at work? Do you experience stress, cooperation issues or similar matters that influence your work?


Psychological counselling is available to all members of AU staff who experience work-related problems.

If you experience a problem or a crisis caused by your situation at work and which affects your performance at work, you can receive psychological counselling. The counselling services are free of charge for AU employees, and the employees do not have to pay tax on these services. Your department/school or unit will pay the counselling costs.

In order for you to be able to use the counselling scheme, you can contact your manager who can refer you to the relevant counselling service. You can also contact the counselling services anonymously.

You can contact Dansk Erhvervspsykologi by calling: 7022 7612 (between 8:00 and 17:00 on weekdays) or 7022 7610 (in case of an emergency)

You can also write to krisekorps@danskerhvervspsykologi.dk and they will call you back as soon as possible.

Psychological counselling is available in Danish and English.

Anonymous counselling

You will be offered three sessions to begin with. In connection with anonymous counselling, you can contact Dansk Erhvervspsykologi directly by email or telephone:

When you contact the counselling services anonymously, confidential sessions with you and a psychologist will be arranged.

If, after the three sessions, you and your psychologist assess that more sessions are required, you can contact your manager who can refer you to the relevant scheme and grant more sessions. You can then inform your psychologist about this and the sessions with your psychologist can continue.

From this point, the procedure followed is identical with the referral scheme procedure. You can also choose to involve a union representative at this point.    

Counselling by referral

You will be offered five sessions to begin with. You start by contacting your manager. Employees can also choose to involve union representatives at this point.

When your manager is informed about the problem at hand and has granted five sessions, you, your manager or your HR partner can contact Dansk Erhvervspsykologi by email or telephone:

  • krisekorps@danskerhvervspsykologi.dk (the employee will be contacted within 24 hours on weekdays)
  • 7022 7612 (between 9:00 and 15:00 on weekdays) or 7022 7610 (in case of an emergency)

Dansk Erhvervspsykologi will contact you to learn about the situation and clarify the needs. Together you will then arrange completely confidential sessions with a psychologist. When the five sessions are over, you and your manager must agree on an action plan for your current and future work situation.

If, after the five sessions, you and your psychologist assess that more sessions are required, your manager can grant more sessions. You can then inform your psychologist and the sessions can continue.