We are all responsible for fostering a positive workplace culture. But, as a manager, it is your responsibility to put workplace culture on the agenda and to help promote the culture that your unit wants to have.
Who should be involved?
Everybody experiences culture differently. So we recommend that you involve a wide range of people in all phases when working on your workplace culture, so that you get a suitably nuanced and representative picture of your workplace culture.
It’s also important to involve your occupational health and safety representatives and union representatives so that the process is endorsed and supported – and so that there are more ‘ambassadors’ playing a role.
We also encourage you to work with the occupational health and safety organisation (AMO) and liaison committees (SU), who can help you understand your workplace culture and offer informed solutions or initiatives to make changes.
However, it’s important that you don’t transfer the overall responsibility for improving your workplace culture to a group of staff or to a committee. These people have a role to play, but the process needs to be anchored and framed by you as a manager – to ensure continuity and coherence across the various initiatives.
The manager as a role model
In addition to leading the process of change, as a manager, you are an important role model for the desired workplace culture in your unit. So be aware of how you exemplify the behaviour and values that are important for your team and how you as a manager demand and promote these values from your colleagues.