How to use AU webmail

AU webmail guides are available here.

How to log on

Go to https://webmail.au.dk
Enter your AU username: au[AUID]@uni.au.dk, for example au12345@uni.au.dk under ‘Username’
Password: Enter the password you normally use on AU's systems.

In addition to your login you will get prompted with two-step authentication. Read more about two-step authentication.

Guides

Start using webmail (support.office.com)
How to open a shared mailbox in webmail (support.office.com)
How to encrypt/sign emails (support.office.com)

Log on to webmail

Webmail gives you direct access to your AU email and calendar via a browser.

Open AU Webmail in a private browser window

Sometimes it may be necessary to open AU's webmail in a private window - this is especially true for external users who have a non-AU work computer that is set up for, for example, other companies' Microsoft 365.

Chrome

Open Google Chrome.
Click on the three dots in the top right corner.
Click on new incognito window.
You can also use the shortcut keys:

Windows, Linux eller Chrome OS:

Ctrl + Shift + n

Mac:

⌘ + Shift + n

Safari

Open Safari.
Click on Files in the top left corner.
Click New Private Window from the drop-down menu.
You can also use the shortcut keys: Shift + ⌘ + N

Microsoft Edge

Open Microsoft Edge.
Click the three dots in the top right corner.
Click New InPrivate window.
You can also use the shortcut keys:

Windows: Ctrl + Shift + n

Mac: Press ⌘ + Shift + n

Firefox

Open Firefox.
Click on the three dashes in the top right corner.
Select New Private Window.
You can also use the shortcut keys:

Windows: Ctrl + Shift + p

Mac: ⌘ + Shift + p

Revised 21.07.2023

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