Mail and packages must be handled in accordance with PET’s (the Danish Security Intelligence Service) guide 'Sikkerhed ved indretning af post- og pakkemodtagelser' (security when organising receipt of mail and packages). The text below is a translated version of an excerpt from this guide.
When assessing whether an item of mail is suspicious or not, as a minimum, the following must be considered:
Does the mail/package come from a trustworthy/known supplier/sender? Note: Suspicious mail can, of course, also come from known suppliers/senders. Therefore, be vigilant if something seems out of the ordinary or in any other way raises suspicion.
If not suspicious, the mail/package can be opened.
If the mail/package still seems suspicious, all handling of the mail/package should stop. Follow the agreed communication channels and alarm instructions. Wait for assistance from the authorities, if necessary. Call 112 if assistance from the authorities is needed.
REMEMBER! Always ask a colleague for a second opinion, if you think an item of mail seems suspicious. Follow the agreed chain of reporting and alarm instructions.