Find a quick guide and a more detailed manual to your fixed lined phone below.
If you need further assistance, please send an email to your local IT support with the following information:
All employees can get a voicemail. Voicemail is the modern version of an answering machine.
To be able to use the voicemail function, it must be set up for your extension number. Please contact your local IT support.
Important numbers:
How do I listen to messages on my voicemail?
Once voicemail has been set up, you can listen to your messages by:
How do I record a new greeting on my voicemail?
Once voicemail has been set up, you can record a new message by:
You can now create an internal, an external and a temporary greeting (used when away at courses or on holiday, for example)
Once voicemail has been set up, you can record a new message by:
You can now create an internal, an external and a temporary greeting (used when away at courses or on holiday, for example).
The easiest way to divert calls on your mobile phone is to use Telenor's app; RenMobil.
The app'en provides you with the possibility of diverting calls but furthermore has a number of functions, which may come in handy during your everyday work. Read about the app here and watch a short demo (page is in Danish).
You should download the app directly on your smartphone via App Store/Google play (at this point the app isn't ready for Windows phones).
You can also divert calls on your mobile phone during a conversation without using the Telenor app:
You can forward your calls to another extension number.
If your phone has a 'medflyt' button:
If your phone does not have a 'medflyt' button:
You can forward your calls to a mobilenumber.
If your phone has a 'medflyt' button:
If your phone does not have a 'medflyt' button:
Employees will be taxed on the value of their work phone (DKK 2.500) annually if the phone is made available for private use in the employee's home.
If you do not use your work phone for private use, please fill out this solemn declaration.
All employees in Roskilde, Silkeborg and Kalø have this type of phone.
All employees in Herning, Emdrup and Trøjborg have this type of phone.