How to set up an Outlook profile for Mac

Requirements and recommendations

This guide is based on macOS 10.4 Mojave and Outlook 2016 version 16.16.3. We recommend that macOS is minimum version macOS 10.13.6 High Sierra, and Outlook should not be lower than the version numbers stated.

In general, Outlook synchronises everything which is stored online, and therefore it may initially take a long time for all emails to be registered in the mail folders on the Mac. We recommend having as few emails in your inbox as possible and not having inbox subfolders. You should also use a connection that is as fast as possible. In practice, this means using a cable to connect to AU’s network.


If Outlook is opened for the first time, there might be a couple of Office program setup steps that are not shown here. Select the menu “Tools”->”Accounts...” and add an account.

Enter your primary email address and click “Continue” (Outlook will then communicate with Microsoft and request approval).

It is very important that you change the login name from the pre-completed email address to au[auid], e.g. “

You must then approve the two-factor authentication on your phone. You can read more here.

When your approval has been registered, Outlook will automatically proceed.

After this, Outlook 2016 will be ready for use.