AU’s head of press and communication, or AU’s head of press and communication’s deputy, should be part of the emergency response group or emergency management team if possible, or should appoint persons to this group/team – a press officer to the emergency management team, and a communication coordinator to the emergency response group, if an emergency response group has been formed.
AU’s head of press and communication is responsible for the university’s communication via websites and social media (Facebook and Twitter).
AU’s head of press and communication will be contacted by deputy directors and others concerning communication in relation to business continuity. In matters involving the police, it may be necessary to coordinate the internal communication with the police.
AU’s head of press and communication is also responsible for all contact to the press and makes agreements with the university director about who will make statements on behalf of the university.
In cases involving the police, AU’s head of press and communication should contact the person who reported the incident and explain that it may be necessary to exercise restraint in relation to the press out of regard for an ongoing police enquiry. AU’s head of press and communication is expected to coordinate all external communication with the police.
To be called in the following order: