This guide will help you get off to a good start with your new computer. How you start up your new computer for the first time depends on whether your new computer is a Mac or a PC. So start by following the start-up directions for the type of machine you have. The rest of the guide applies to both Mac and PC.
The first time you sign in to your AU account on your new PC:
The first time you sign in to your AU account on your new PC, it must be connected to AU’s network with a network cable, either in your office or at the help desk. You can’t sign in unless you’re on AU’s network. Network adapters are not included as standard accessories with laptops, but you can purchase them in the webshop here.
If the default user displayed on the sign-in screen is not you (for example, ‘Administrator’) select ‘Other user’ in the bottom left-hand corner. Sign in with your AU ID (auxxxxx) and your PC password. If you’re a new employee, you’ll find your AU ID in the welcome mail sent to your private email address. If you haven’t created a password yet, you’ll also find a guide in the welcome mail.
The first time you sign in, you’ll be prompted to select a display language, Danish or English. Select your preferred language, and then restart your PC before starting any other programs.
The first time you sign in to your AU account on your new Mac:
The first time you sign in to your AU account on your new Mac, it must be connected to AU’s network with a network cable, either in your office or at the help desk. You can’t sign in unless you’re on AU’s network. Network adapters are not included as standard accessories with Mac laptops, but you can purchase them in the webshop here
The first time you sign in, you’ll see a sign-in prompt. Sign in with the password ‘nosecret’.
Then you’ll be prompted to sign in with a username and password by NoMAD. Sign in with your UNI username, which is your AU ID (auxxxxx), and your AU password (the same one you use for email).
Once NoMAD has approved your UNI username and password you’ll be prompted to sign in again. This is because the local password for your Mac doesn’t match the UNI domain.
Key in ‘nosecret’ when it asks you for ‘password for your Mac’.
Then NoMAD will synchronise the local password with the UNI domain, and the ‘nosecret’ password will no longer be valid.
To sign into your email account and a lot of other AU systems, you need to set up two-factor authentication on your phone.
Find out how here
To access a number of AU systems in a secure way, you have to use a VPN connection.
Find out how to access AU’s VPN here
If you’re in an AU location, you can sign into Eduroam, the wireless network used at AU.
Find out how here
The Microsoft Office 365 package is pre-installed on your new computer. The first time when you open an Office application you need to sign in with your AU username, auxxxxx@uni.au.dk in order to register your license.
This programme is pre-installed on AU PC client computers. To activate your license, you need to sign in to your account. The first time you open Adobe Acrobat Pro, sign in with the username auxxxxx@uni.au.dk.
Se how to activate your license here
Mac users can install the program from Managed Software Center.
The first time you start Outlook on your new computer, you should create an email signature.
Find out how here
You can request access for a specific shared mailbox via our Serviceportal. You find a guide here
You can add the mailbox to your Outlook email once you have access.
Find out how here
Instructions on setting up an Outlook profile for Mac users:
Find the instructions here
All new employees are automatically given access to OneDrive and the O drive.
You can access your personal files via OneDrive (the U drive):
Access shared files via your O drive:
Find out how to access your personal folder on a Mac here
Find out how to access a shared drive on a Mac here
You can request access to a shared drive via our Serviceportal. Find a guide here
Do you need software that isn’t part of our standard installation package (MS Office 365, Adobe Acrobat DC)?